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Our website is temporarily limited for security maintenance

Some online services and forms are unavailable while we complete precautionary security maintenance. Your accounts and holdings are not affected. You can still log in to the services below, download key forms and reach us by phone or email.

Last updated: 2026-10-21 15:00 ET

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Online account services that remain available. If a service does not load, call the number for your account in the contacts section.

Investor Central

Account access for TSX Trust shareholders, including Manulife and Sun Life:

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Employee Central

Equity plan participants: options, RSUs, PSUs and share purchase plans.

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Registered plan administrator

Plan administration services for dealers.

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Broker dealer custody administrator

Custody services for broker dealers.

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Investor InSite

View holdings, statements and tax slips (TSX Trust shareholders).

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Issuers and corporate clients

TA Client Central, Issuer InSite, Meeting PAL and Plan Sponsor Central: contact your TSX Trust relationship manager for access during the maintenance.

Vote and meetings

Proxy voting remains open. If a meeting deadline is affected, the issuer will announce the change.

Vote your proxy

Use the control number on your voting form.

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Need a control number?

Call Investor Services for a control number or appointee request; the web request forms are unavailable during maintenance.

Call 1-800-387-0825

Get something done

Our online request form are unavailable. Use the forms and contacts listed below instead.

Change your Mailing or Email address

Call TSX Trust Shareholder Services at 1-800-387-0825 or return the attached form (PDF).

Change of address form (PDF)

Report a lost certificate

Email us right away so we can place a stop on the certificate.

lostcertificates@tmx.com Affidavit of loss (PDF)

Transfer share from an estate

Complete the declaration and mail it with the supporting documents.

Online Tool

Transfer shares

Signature guarantee may be required.

DRS transaction request (PDF) Securities transfer form (PDF)

Get dividends by direct deposit

Mail the completed form with a void cheque.

Direct deposit enrolment (PDF)

Replace a lost cheque

Call or email Investor Services; a signed indemnity may be required.

shareholderinquiries@tmx.com

Search for unclaimed property

Email us with your name, issuer and last known address.

unclaimedproperty@tmx.com

Tax forms

Send the completed form before the payment record date.

W-9 (PDF, English only) W-8BEN (PDF, English only) NR301 (PDF)

Any other question

Email Investor Services. Do not include full account numbers or SIN in email.

shareholderinquiries@tmx.com

Protect yourself from fraud

Be cautious of unsolicitied offers to buy your shares or requests for personal information. If you are unsure, call Investor Services using a number on this page.

CONTACTS - SHAREHOLDERS

Investor Inquiry Form
BCE Inc.

Phone:
Canada and United States (English & French): 1 (800) 561-0934
Outside North America: 1 (416) 682-3861

Email: bce@tmx.com

Brookfield Corporation
Brookfield Asset Management Ltd.
Brookfield Wealth Solutions Ltd.
Brookfield Business Partners L.P.
Brookfield Business Corporation

Phone:
Canada and United States (English & French): 1 (877) 715-0498
Outside North America: 1 (416) 682-3860

Canadian Imperial Bank of Commerce (CIBC)

Phone:
Canada and United States (English & French): 1 (800) 258-0499
Outside North America: 1 (416) 682-3860

Emera Incorporated

Phone:
Canada and United States (English & French): 1 (877) 982-8762
Outside North America: 1 (416) 682-3860

Enbridge Inc.

Phone:
Canada and United States (English & French): 1 (800) 821-2794
Outside North America: 1 (416) 682-3868

Manulife Financial Corporation

Phone:
Canada (English & French): 1 (800) 783-9495
United States: 1 (800) 249-7702
Outside North America: 1 (416) 682-3864

Email: manulifeinquiries@tmx.com

Sun Life Financial Inc.

Phone:
Canada and United States (English & French): 1 (877) 224-1760
Outside North America: 1 (416) 682-3865

Email: sunlifeinquiries@tmx.com

For all other shareholder inquiries please call:
Investor Services

Phone:
Canada and United States (English & French): 1 (800) 387-0825
Outside North America: (416) 682-3860

General Inquiries: shareholderinquiries@tmx.com

CONTACTS - EMPLOYEE EQUITY PLANS

Intact Financial Corporation (Employee Plans)

Phone:
Canada and United States: 1 (800) 331-7487

For all other Employee plans inquiries

Phone:
Canada and United States (English & French): 1 (888) 630-5999
Outside North America: 1 (416) 682-3866
Fax: 1 (877) 715-0495

CONTACTS - CORPORATE OFFICES

Toronto Office (New address)

Address:
301 - 100 Adelaide St. West
Toronto, ON M5H 4H1

Mailing Address:
TSX Trust Company
301 - 100 Adelaide Street West
Toronto, ON M5H 4H1

Phone: 416 682-3800

Montreal Office

Address (Courier or Hand Delivery):
TSX Trust Company
1701 - 1190 Avenue des Canadiens-de-Montréal
Montreal, QC H3B 0G7

Mailing Address:
TSX Trust Company
PO BOX 700, STN B
Montreal, QC H3B 3K3

Phone: 514 285-8300

Calgary Office (New address)

Address:
Telus Sky Building
2110, 685 Centre Street SW
Calgary, AB T2G 1S5

Phone: 403 776-3900

Vancouver Office (New address)

Address:
733 Seymour Street, Suite 2310
Vancouver, BC V6B 0S6

Phone: 604 235-3700

CONTACTS - BROKERS AND DEALERS

Broker Support Line
Phone: 1-844-567-0649
Email: brokerinquiries@tmx.com

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Terms of Use

The following terms and conditions ("Terms of Use") govern the relationship between you, TMX Group Limited ("TMX Group") and its affiliates and subsidiaries, including, where applicable, TSX Inc., TSX Venture Exchange Inc., Montreal Exchange Inc., The Canadian Depository for Securities Limited, Canadian Derivatives Clearing Corporation, Shorcan Brokers Limited, Alpha Trading Systems Inc. and TSX Trust Company (collectively, "TMX" or "we") in the use of the TMX.com and/or TMXmoney.com websites, located at www.tmx.com and www.tmxmoney.com respectively (collectively, "the Websites"). By using the Websites, you are agreeing to comply with and be legally bound by the terms and conditions as set out in these Terms of Use. If these Terms of Use are not acceptable to you, please do not use the Websites.

We may update these Terms of Use from time to time and you are responsible for periodically reviewing the most current version on the Websites. Your continued use of the Websites will be deemed your conclusive acceptance of the updated Terms of Use.

In this Terms of Use, the phrase "Service Providers" includes, but is not limited to, any licensors, suppliers, information providers or other third parties that provide, from time to time, any data, information, content, application, tool, feature or service for purposes of the Websites.

Rights Granted and Restrictions on Use

TMX grants to you a limited non-exclusive, non-transferable license to view and print the material on the Websites for your non-commercial or personal use only. All copies that you make must retain all copyright and other notices that are on the Websites. Except as provided in the previous sentence, you may not use, distribute, sell, modify, transmit, revise, reverse engineer, republish, post or create derivative works (where applicable) of the trade-marks, trade names, logos, design, layout, information, data, software, applications, interactive features, tools, services or other material or content on or made available through the Websites (referred to collectively, as the "content" of the Websites) without TMX's prior written permission. You acknowledge and agree that the Websites and their content are the property of TMX, its affiliates and Service Providers and you will not acquire any rights or licenses in any trade-marks, patents, copyright or other intellectual property on the Websites or in its content. The Websites and their content are protected by copyright, both individually and as a collective work or compilation and by trade-mark law, patent law and any other applicable laws.

Market Information

All market information and other data, including but not limited to quotes, company information, charting, news, options and research data are provided by TMX and its Service Providers for informational purposes only, and are not intended for trading purposes. TMX and each of its Service Providers do not guarantee the sequence, accuracy, or completeness of any market information or other data, and are not liable or responsible in any way for any delays, inaccuracies, or errors in any market information or other data or in the transmission of any market information or other data. You agree not to rely upon the market information or other data for any trading, business or financial purpose and TMX, its Service Providers, and each of their respective affiliates, directors, officers, agents and representatives are not liable or responsible in any way for any damages, losses or costs arising from reliance on this information or incurred as a result of the non-performance, interruption or termination for any reason whatsoever of the market information or other data.

"If, As & When Issued Securities" (sometimes marked as "When Issued" or "WI") are not listed securities and have not been issued. Special settlement terms apply. If closing does not occur, these trades will be unwound.

Market information is generally delayed 15 minutes or more. Please refer to the associated time stamp on each market data chart or table to obtain the age of the data. Before purchasing or selling securities or other investments you should always consult with a qualified broker or other qualified financial advisor to verify pricing information.

Please note any additional disclaimers, terms and restrictions of use displayed on individual pages of the Websites, including the Service Provider attributions and terms of use noted at the bottom of each market information page of the Websites, as your use of these pages is subject to and you are responsible for complying with these additional terms.

Your Authority to Use the Websites

By using the Websites, you are representing to us that you have the power and authority to accept these Terms of Use and to enter into this agreement with us, that you are capable of assuming, and do assume, any risks related to the use of the Websites and their content, and that you understand and accept the terms, conditions and risks relating to their use. If you are dissatisfied with the Websites or their content, your sole and exclusive remedy is to stop using them.

Disclaimers

The content on or made available through the Websites is for informational purposes only and is not intended to provide legal, accounting, tax, investment, financial or other advice and such content should not be relied upon for such advice. TMX, its Service Providers and each of their respective affiliates, directors, officers, agents and representatives assume no liability for any inaccurate, delayed or incomplete content, nor for any actions taken in reliance thereon. The content contained on or made available through the Websites, including without limitation, the content obtained through Service Providers or through any other link, has been supplied by such Service Providers or other third parties without verification by us. The views, opinions and advice of any third party provided on the Websites reflect those of the individual authors and are not endorsed by us. Past performance is not necessarily indicative of future performance. Prior to making any investment decision, it is recommended that you consult directly with the individual or firm and seek advice from a qualified investment advisor. Neither TMX nor any of its affiliates or Service Providers make or have made any recommendations regarding the securities or investment services of any person or entity with respect to the content of the Websites, or of the advisability of investing in securities generally for any particular individual.

ALTHOUGH THE CONTENT HAS BEEN OBTAINED FROM SOURCES BELIEVED TO BE RELIABLE, THE WEBSITES AND THE CONTENT COULD INCLUDE TECHNICAL OR OTHER INACCURACIES OR TYPOGRAPHICAL ERRORS AND THEY ARE PROVIDED TO YOU ON AN "AS IS" BASIS WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND. TMX, ITS AFFILIATES AND SERVICE PROVIDERS MAKE NO REPRESENTATION AND DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING WITHOUT LIMITATION, REPRESENTATIONS, WARRANTIES OR CONDITIONS REGARDING ACCURACY, TIMELINESS, COMPLETENESS, NON-INFRINGEMENT, SATISFACTORY QUALITY, MERCHANTABILITY, MERCHANTABLE QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. TMX, ITS AFFILIATES AND SERVICE PROVIDERS ASSUME NO RESPONSIBILITY TO YOU OR ANY THIRD PARTY FOR THE CONSEQUENCES OF ANY ERRORS OR OMISSIONS.

The VIX Methodology is the property of the Chicago Board Options Exchange ("CBOE"). CBOE has granted S&P Dow Jones Indices LLC ("S&P") a license to use the VIX Methodology to create the S&P/TSX 60 VIX index and has agreed that S&P may permit values of the S&P/TSX 60 VIX index to be disseminated. Neither CBOE nor S&P nor TSX Inc. ("TSX") or their respective affiliates makes any representation regarding such index or the advisability of relying on such index for any purpose. Neither CBOE, S&P nor TSX sponsors, endorses, sells or promotes any investment product that is or may be based on the S&P/TSX 60 VIX index.

No Damages

TMX, ITS AFFILIATES, SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES, OF ANY KIND, OR ANY OTHER DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, THOSE ARISING FROM ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE UPON THE CONTENT OR THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER RESULTING FROM THE USE OF OR INABILITY TO USE ANY CONTENT ON OR MADE AVAILABLE THROUGH THE WEBSITES (OR A WEBSITE LINKED TO THE WEBSITES), OR ANY OTHER CAUSE; AND EVEN IF CAUSED BY TMX'S OR ITS AFFILIATES' OR SERVICE PROVIDERS' NEGLIGENCE, AND EVEN IF ANY OF THEM HAS BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING.

THE ABOVE LIMITATIONS AND EXCLUSIONS SHALL APPLY TO YOU TO THE FULLEST EXTENT THAT APPLICABLE LAW PERMITS, IN ALL ACTIONS OF ANY KIND, WHETHER BASED ON CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY. ANY CLAUSE DECLARED INVALID SHALL BE DEEMED SEVERABLE AND NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF THE REMAINDER OF THESE TERMS OF USE.

Securities

Neither TMX, its Service Providers nor any of their respective affiliates, officers, directors, employees, agents or licensors: (a) has passed on the merit of any of the securities referred to on or through the Websites or any linked site; or (b) has endorsed or sponsored any of these securities; or (c) makes or has made any recommendation regarding any securities issued by any of the companies identified on or through or linked to the Websites, nor the advisability of investing in securities generally for any particular individual. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC SECURITY, INDEX, REPORT, OPINION, ADVICE OR OTHER CONTENT.

Advertising and Links

TMX accepts advertising from listed companies, brokers and other organizations and receives a fee from their advertising on the Websites. No endorsement by TMX is intended or implied by the presence of such advertising.

As a convenience to our visitors, the Websites currently contain links to a number of websites. The privacy policies and procedures described here do not apply to those websites. We suggest contacting these websites directly for information on their data collection and distribution policies. Your linking to such websites or pages is at your own risk. TMX is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites. TMX provides these links merely as a convenience and the inclusion of such links does not imply that TMX endorses or accepts any responsibility for the content or uses of such websites.

Sponsored Content

The content identified as "From Our Sponsors" has been provided by the sponsor identified in that content, and is provided for informational purposes only. The content is not endorsed by TMX and TMX is not responsible for, and assumes no liability for, any errors or omissions in the content provided or any actions taken in reliance thereon.

Trademarks

You are not permitted to use any of the trademarks displayed on the Websites (including without limitation those listed below) without the prior written consent of TMX Group or the third party that owns the trademark.

The following are trademarks of TSX Inc.: The Accumulator; Alberta Stock Exchange Design; American Venture Exchange; The Asia Pacific Board; The Asian Board; ATX; ATX Access; Bar Chart Design; Bull and Bear Design; Canada's Pacific Rim Stock Exchange; Canadian Best Bid and Offer; Canadian Dealing Network; Canadian Unlisted Board; Canadian Venture Exchange; Capital Moves; Capital Pool Company; CARS; CBBO; CDB; CDEX; CDF; CDNX; CDNX Design; Clarity for Investor Relations; CLS; CPC; CUB; CUB Canadian Unlisted Board Inc. Design; DEX; DEX Design; DOTS Design; échangez avec nous; Equities News; Exchange With Us; Experience • Leadership; FOX; Groupe TMX; HIP; INFOCDNX; Infosuite; INSCRITE A LA TSX Bubble Design; Invest with Insight; ir2020; ir2020 Clarity for Investor Relations Design; LinxPointOne; LISTED ON TSX Bubble Design; Marchés privés TSX; Market at Play; Market Book; Market-by-Order; Market-by-Price; marketdata.tse.com; MarketDepth; MOC; Money Go Round at Stock Market Place; National Enterprise Exchange; NEX; One Success After Another; Public Venture Capital Campaign; S M P; STAMP; Stock Market Place at the TSE; Stock Market Place at the TSE Design; Stock Market Place Bull & Bear Design; Taking it to the Street; The Future is Yours to See; This Way Up; TIPS; TIPS 100; TIPS 35; TMX; TMX Argent; TMX Atrium; TMX Datalinx; TMX Design; TMX Extreme Message Transfer Protocol; TMX Group; TMX International; TMX Money; TMX Powerstream; TMX Quantum; TMX Quantum XA; TMX Quantumfeed; TMX Select; TMXnet; Tomorrow's Stock Exchange; Toronto 35 Index; Toronto Stock Exchange; Trade Your Way; TRADECDNX; TSE; TSE 100 Index; TSE 200 Index; TSE 300 Composite Index; TSE CDNX Design; TSE Design; TSE Edge Design; TSE Securities World Design; TSX; TSX Alternative Trade eXecution; TSX Block List Leaders; TSX Compliance Alerts Reporting System; TSX Datalinx; TSX Design; TSX Direct; TSX discovery Design; TSX Firm Order eXecution; TSX Group; TSX Historical Trading Data; TSX IE; TSX Infinity; TSX Intelligence Engine; TSX Intelligence Engine Design; TSX investinit Design; TSX Market On Close; TSX Market Sense; TSX Markets; TSX NAVex; TSX Network Resources Program & Design; TSX Private Markets; TSX Quantum; TSX Quantum Revolution; TSX Quantum the Speed of Trade & Design; TSX Quantum la Vitesse de Negociation & Design; TSX QuantumFeed; TSX SecureFile; TSX Technologies; TSX Venture 50; TSX Venture 50 Design; TSX Venture Exchange; TSXconnect; TSXPress; TSXV; TSXV LiquidityPro; Voir le futur. Réaliser l'avenir.; Waggle; Where the World Trades Canada; XMT; Your Key to Capital.

The following are trademarks and other marks of Bourse de Montréal Inc. and are used under license: Analyste attitré en instruments dérivés (AAID); BAX; Bourse canadienne de contrats à terme et options; Bourse canadienne de produits dérivés; Bourse canadienne d'options; Bourse de Montréal Designs; Bourse Verte Canadienne; Bourse Verte de Montréal; CADC; Canadian Annual Derivatives Conference; Canadian Derivatives Exchange; Canadian Futures and Options Exchange; Canadian Green Exchange; Canadian Options Exchange; CAREX; CAREX Marché Canadien de Ressources; CAREX Canadian Resources Exchange; CCAD; CDCS; Certified Derivatives Analyst (CDA); CGB; CGF; CGZ; CIFO; Compensation sur mesure; Conférence canadienne annuelle des dérivés; Converge; Converge Design; Converge Compensation sur mesure & Design; Customized Clearing; Converge Customized Clearing & Design; Derivatives Institute; DTM; FIG; Institut des dérivés; LGB; Logo Dessin étoile / Star Design; MAX, Electronic Trading System for Options; MAX, Système de négociation électronique pour les options; MCWX; MIO; Montreal Automated System (SAM); Montreal Green Exchange; Montreal-By-Price; MPCX; MX; OBW; OBX; OBY; OBZ; OGB; ONX; OIS-MX; SAM; SAM Montreal Automated System Design; SCF; SOLA; SOLA Design; SXA; SXB; SXF; SXH; SXM; SXO; SXY; Système automatisé de Montréal; USX; WCH; WCZ; XCB: Indice bancaire canadien; XCB: The Canadian Banking Index; XCF: Indice canadien des produits forestiers; XCF: The Canadian Forest Products Index; XCI: Indice canadien des biens d'équipement; XCI: The Canadian Industrial Products Index; XCM: Indice canadien des mines et métaux; XCM: The Canadian Mining and Minerals Index; XCO: Indice canadien des hydrocarbures; XCO: The Canadian Oil and Gas Index; XCU: Indice canadien des services publics; XCU: The Canadian Utilities Index; XXM: Indice canadien du marché; XXM: The Canadian Market Portfolio Index; WCH.

AgriClear, the AgriClear design and AgriClear Direct are the trademarks of AgriClear Limited Partnership by its general partner, AgriClear Inc. and are used under license.

Alpha Group; Alpha Exchange; Alpha Intraspread; Alpha Main; Alpha Venture Plus; Alpha X; Alpha & Design; Dark Match Facility; Dark Order; Intraspread Facility; SDL; Seek Dark Liquidity; Trade Up & Design are the trademarks of Alpha Trading Systems Limited Partnership and are used under license.

Boston Options Exchange; and BOX Boston Options Exchange Design are trademarks of BOX Options Exchange, LLC and are used under license.

CDS and CDSX and are the trademarks of The Canadian Depository for Securities Limited and are used under license.

CCCPD; CCCPD/CDCC Design; CDCC; and CDCS are the trademarks and other marks of Corporation canadienne de compensation de produits dérivés / Canadian Derivatives Clearing Corporation and are used under license.

Shorcan; Shorcan Brokers; Shorcan Energy; and Shorcan Energy Brokers are the trademarks of Shorcan Brokers Limited and are used under license.

The following are trademarks of TMX Group's Information Providers:

CanDeal and the CanDeal design are registered trademarks of CanDeal.ca Inc. and are used under license.

CNW is a registered trademark of CNW Group Ltd. and is used under license.

ICE is a trademark of IntercontinentalExchange, Inc. and is used under license.

iShares is a trademark of Barclays Global Investors, N.A.

ROGERS, CANADIAN BUSINESS and PROFIT and associated designs are trademarks of Rogers Publishing Limited and may not be used without permission of the owner. Content from the named publications is copyrighted and may not be copied or used for anything other than personal reference without first obtaining written permission from Rogers Publishing Limited.

Quotemedia and the Quotemedia design are the trademarks of Quotemedia, Inc. and are used under license.

The S&P/TSX Composite Index, the S&P/TSX Venture Composite Index and other S&P/TSX indices are products of S&P Dow Jones Indices LLC ("SPDJI") and TSX Inc. ("TSX"). Standard & Poor's® and S&P® are registered trademarks of Standard & Poor's Financial Services LLC ("S&P"); Dow Jones® is a registered trademark of Dow Jones Trademark Holdings LLC ("Dow Jones"); and TSX® is a registered trademark of TSX. SPDJI, Dow Jones, S&P and TSX do not sponsor, endorse, sell or promote any products based on the S&P/TSX Indices and none of such parties make any representation regarding the advisability of investing in such product(s) nor do they have any liability for any errors, omissions or interruptions of the S&P/TSX Indices or any data related thereto.

Hyperlinks

Unless you have a written agreement in effect with TMX which states otherwise, you may only provide a hypertext link to the Websites on another website, provided that (a) the link must be a text-only link clearly marked "TMX Group Home Page" or "TMXmoney.com Home Page"; (b) the link must "point" to (i.e. link the user directly to) the URL http://www.tmx.com (in the case of the TMX Group Home Page) or the URL http://www.tmxmoney.com (in the case of the TMXmoney.com Home Page) and not to other pages within the Websites; (c) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with TMX's name and trade-marks; (d) the appearance, position and other aspects of the link may not create the false appearance that an entity is associated with or sponsored by TMX; (e) the link, when activated by a user, must display the site full-screen and not within a "frame" on the linking website; and (f) TMX reserves the right to revoke its consent to the link at any time in its sole discretion.

No links may be made to or from any of the content provided by Service Providers without their prior written permission.

Non-Confidential Use of Your Postings

Any non-personal communication, comments, ideas or material you post or transmit to TMX is, and will be treated as, non-confidential and non-proprietary. By transmitting or posting any communication or material to the Websites you grant to TMX and all of its affiliates, an unrestricted, irrevocable license to use, reproduce, display, modify, transmit, distribute, publish, broadcast or post your communication for any purpose. You also agree that TMX is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first notify you that the materials or other information you submit to a particular part of a site will be published or otherwise used with your name on it; or (c) we are required to do so by law.

If you access, use or participate in the Exchange blog, please review the Blog Terms of Use before accessing, viewing or posting comments to the blog.

Protecting Information

We have reasonable security measures in place to protect against the loss, misuse and interception by third parties of the information under our control. However, complete confidentiality and security is not yet possible over the Internet. We assume no liability for any damages you may suffer as a result of loss, interception, alteration or misuse of information you provide us or any information transmitted over the Internet. Please see our Privacy Policy for further details.

Changes to Terms of Use

TMX reserves the right to revise these Terms of Use at any time without notice to you. You are bound by such revisions so we encourage you to visit this page frequently to stay informed.

Website Modification

TMX may change the Websites, including eliminating or discontinuing any content on or made available through the Websites, at any time and in its sole discretion.

Violations of Terms of Use

TMX reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including the right to block access from a particular Internet address to our Websites.

Other Countries

The Websites can be accessed from countries around the world other than Canada and may contain references to TMX products, services, and programs that have not been announced in your country. These references do not imply that TMX intends to announce such products, services or programs in your country. TMX makes no representation that the content on the Websites is appropriate or available for use in other locations, and accessing the Websites from territories where its content is illegal is prohibited. Those who choose to access the Websites from other locations do so on their own initiative and their own risk and are responsible for compliance with local laws.

Laws

The Websites (excluding linked sites) are controlled by TMX from its offices within the Province of Ontario, Canada. By accessing the Websites, you and TMX agree that all matters relating to your access to, or use of, the Websites shall be governed by the statutes and laws of the Province of Ontario or the federal laws of Canada, as applicable, without regard to the conflicts of laws principles thereof. You and TMX also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario with respect to any and all matters arising in connection with these Terms of Use.

How to Contact Us

If you have any questions about these Terms of Use or the Websites, please contact us at our e-mail address webmaster@tmx.com.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS IN THESE TERMS OF USE.

Investor Relations and Related Matters

Caution Regarding Forward-Looking Information

The Websites may contain "forward-looking information" (as defined in applicable Canadian securities legislation) that is based on expectations, assumptions, estimates, projections and other factors that management believes to be relevant as of the date of the content published on the Websites. Often, but not always, such forward-looking information can be identified by the use of forward-looking words such as "plans", "expects", "is expected", "budget", "scheduled", "targeted", "estimates", "forecasts", "intends", "anticipates", "believes", or variations or the negatives of such words and phrases or statements that certain actions, events or results "may", "could", "would", "might" or "will" be taken, occur or be achieved or not be taken, occur or be achieved. Forward-looking information, by its nature, requires us to make assumptions and is subject to significant risks and uncertainties which may give rise to the possibility that our expectations or conclusions will not prove to be accurate and that our assumptions may not be correct.

Examples of such forward-looking information include, but are not limited to, factors relating to stock, derivatives and energy exchanges and clearing houses and the business, strategic goals and priorities, market condition, pricing, proposed technology and other initiatives, financial condition, operations and prospects of TMX, which are subject to significant risks and uncertainties. These risks include: competition from other exchanges or marketplaces, including alternative trading systems and new technologies, on a national and international basis; dependence on the economy of Canada; adverse effects on our results caused by global economic uncertainties; failure to retain and attract qualified personnel; geopolitical and other factors which could cause business interruption; dependence on information technology; vulnerability of our networks and third party service providers to security risks; failure to implement our strategies; regulatory constraints; risks of litigation; dependence on adequate numbers of customers; failure to develop or gain acceptance of new products; currency risk; adverse effect of new business activities; not being able to meet cash requirements because of our holding company structure and restrictions on paying dividends; dependence and restrictions imposed by licenses and other arrangements; dependence of trading operations on a small number of clients; new technologies making it easier to disseminate our information; risks associated with our clearing operations; challenges related to international expansion; restrictions on ownership of TMX shares; inability to protect our intellectual property; dependence on third party suppliers; adverse effect of a systemic market event on our derivatives business; risks associated with the credit of customers; cost structures being largely fixed; risks associated with integrating the operations, systems, and personnel of new acquisitions; and dependence on market activity that cannot be controlled. Actual results and developments are likely to differ, and may differ materially, from those expressed or implied by the forward-looking information contained on the Websites.

Such forward-looking information is based on a number of assumptions which may prove to be incorrect, including, but not limited to, assumptions in connection with the ability of TMX to successfully compete against global and regional marketplaces; business and economic conditions generally; exchange rates (including estimates of the U.S. dollar - Canadian dollar exchange rate), the level of trading and activity on markets, and particularly the level of trading in TMX's key products; the continued availability of financing on appropriate terms for future projects; productivity at TMX, as well as that of TMX's competitors; market competition; research & development activities; the successful introduction of new derivatives and equity products; tax benefits/changes; the impact on TMX and its customers of various regulations; TMX's ongoing relations with its employees; and the extent of any labour, equipment or other disruptions at any of its operations of any significance other than any planned maintenance or similar shutdowns.

While we anticipate that subsequent events and developments may cause our views to change, we have no intention to update this forward-looking information, except as required by applicable securities law. This forward-looking information should not be relied upon as representing our views as of any date subsequent to the date on each individual page of content or documents included on the Websites. We have attempted to identify important factors that could cause actual actions, events or results to differ materially from those current expectations described in forward-looking information. However, there may be other factors that cause actions, events or results not to be as anticipated, estimated or intended and that could cause actual actions, events or results to differ materially from current expectations. There can be no assurance that forward-looking information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking information. These factors are not intended to represent a complete list of the factors that could affect us. A description of the above-mentioned items is contained in our most recent Annual MD&A under the heading Risks and Uncertainties.

Investor Relations information

The information posted to the Investor Relations section of the Websites is maintained by the Chief Financial Officer of TMX Group. All information posted to the Investor Relations section of the Websites was accurate at the time of posting, but may be superseded by subsequent disclosures made by TMX Group. TMX Group does not assume any duty of disclosure beyond that which is required by law. For TMX Group official investor disclosure documents, please see the TMX Group filings made with Canadian securities regulators at www.sedar.com.

Privacy Policy

This privacy policy sets out the information gathering and dissemination practices of TMX Group Limited ("TMX Group") and its affiliates and subsidiaries (collectively, "TMX" or "we") in the use of TMX's websites (collectively, "the Websites"). The Websites are not intended for users under 14 years of age. By using the Websites, you are confirming that you are not under 14 years of age, and you are consenting to this privacy policy and the collection, use and disclosure of your personal information by TMX as outlined in this privacy policy. If this privacy policy is not acceptable to you, please do not submit any of your personal information.

We may update this privacy policy from time to time and you are responsible for periodically reviewing the most current version of this privacy policy on the Websites. Your continued use of the Websites or submission of information will be deemed your conclusive acceptance of the updated privacy policy.

In this Privacy Policy, the phrase "Service Providers" includes, but is not limited to, any licensors, suppliers, information providers or other third parties that provide or administer, from time to time, any data, information, content, application, tool or service to TMX.

Collecting, Using and Disclosing Information

This privacy policy describes our policies regarding the collection, use and disclosure of the personal information that we (or our Service Providers on our behalf) collect about you on the Websites such as your name, address, phone number, fax number, e-mail address or payment information. We may collect this information when you subscribe to, or sign your company up for, certain services, tools or features that we provide, when you register for seminars or other programs that we offer, when you fill out forms made available through the Websites, when you enter a promotion or contest, when you complete a survey, when you e-mail us with general inquiries or with your comments or suggestions, when you make a purchase or otherwise in connection with your use of the Websites. We will limit the personal information we collect to what we need for the purposes for which it was collected, and will use such personal information for such purposes. We may also use personal information we collect to provide you with information on products, services and events that we or third parties offer that we believe may be of interest to you. If we wish to use your personal information for any other purpose, we will obtain your consent before using the information.

Storing of Information and Restricting Access

We may store your personal information (in encrypted form where we believe it to be highly sensitive) in electronic databases or e-mail boxes hosted by us or our Service Providers, for periods of time and with safeguards that we believe are reasonable depending on the nature and sensitivity of the information. Access to the information is restricted in accordance with our security protocols.

Certain features on the Websites are password-protected to prevent unauthorized access. You are responsible for the confidentiality and use of such passwords.

Due to the nature of Internet communications and evolving technologies, TMX cannot provide assurance that the personal information we collect will remain free from loss, interception, misuse or alteration by third parties and TMX and its Service Providers shall have no liability for any loss, interception, misuse or alteration.

Automatic Collection of Information

In some cases, we may collect information about you that may or may not be personally-identifiable. Examples of this type of information include your Internet protocol (IP) address, the type of Internet browser you are using, the type of computer operating system you are using, and the advertisement or domain name of the website from which you linked to the Websites. The collection, use, disclosure and storage of such information will be in accordance with this privacy policy, including for the purpose of optimizing Website user experience.

Cookies

Some pages on the Websites use a technology called "cookies". A cookie is a token that a server gives to your browser when you access a website. Cookies are capable of storing many types of data. Cookies may be placed by TMX or a third party. Cookies help provide additional functionality to the Websites or help provide and analyze Website traffic and usage information. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of the Websites. In all cases in which cookies are used, we will not collect personally-identifiable information except with your permission. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Third-party Analytics and Marketing Partners

In addition to the cookies we set during your use of the Websites, additional cookies or browsing activity technologies may be set, where applicable, by third party providers when you visit our website. This occurs because we have commissioned third parties to collect information for us, for example for statistical usage analysis (e.g. as part of Google Analytics); it also occurs because our sites contain content or advertisements of third parties. Where required, your browser connects, for the purpose of accessing such third party content, directly with the servers of the third party providers, thus enabling those providers to place their own cookies or similar technologies on your end device.

Google Analytics

We use Google Analytics on the Websites, a web analytics tool from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses information obtained by the cookies it sets about your use of the websites to statistically evaluate your use of our website for us, to create reports on website activities and to provide further services related to the website and the internet usage for us. This information may be transmitted to a server in the USA and stored there. Where required by European or other jurisdictions' privacy laws, we use an anonymization tool in order to mask your IP address before it is transmitted outside of your jurisdiction. Even if your IP address is transmitted to Google (where privacy laws permit this), the IP address will not be combined with other data from Google. Please note that Google Analytics information may be disclosed to marketing agency partners that use the data to optimize marketing campaigns. You can deactivate the Google Analytics function with a browser add-on, which you can download at https://tools.google.com/dlpage/gaoptout . To do this you must install that browser add-on. This will prevent the analysis information from being sent to Google.

VettaFi

We also work with our subsidiary VettaFi LLC ("VettaFi") for the purposes of placing advertising on the site. VettaFi may use a variety of technologies (including cookies, Flash cookies, web beacons and embedded scripts) that automatically or passively collect information when you visit or interact with our Websites and the advertisements we serve on the Websites. VettaFi may use the data collected to report on, serve and customize advertising, for cross-device tracking, for ad reporting, conversions, analytics and frequency capping, and for other marketing purposes. To learn more about VettaFi’s data usage and your privacy rights, please visit: https://www.etftrends.com/privacy-policy/.

Releasing Information

We may provide your personal information to other persons but only if:

  • we have your consent;
  • we provide the information to Service Providers who assist us in serving you and who have agreed to appropriate contractual provisions regarding the protection of personal information in accordance with applicable law; or
  • we are required to do so by law, regulation or court order.

Your personal information may be transferred (or otherwise made available) to our affiliates and other third parties who provide services on our behalf. For example, we use Service Providers to assist us process, store and secure data. This may include sending email or other communications using their online services. Our Service Providers are given the information they need to perform their designated functions, and are not authorized to use or disclose personal information for their own purposes. Your personal information may be maintained and processed by us, our affiliates and other third party Service Providers in other jurisdictions. In the event personal information is transferred to another jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws.

Respecting and Responding to Your Privacy Concerns

For purposes of section 3.1 of the Act respecting the protection of personal information in the private sector (the "Quebec Act"), the person exercising the highest authority within TMX has delegated the function of ensuring that the Quebec Act is implemented and complied with to the Chief Legal Officer of Montreal Exchange Inc. ("MX"), except in respect of personal information under the control of the Regulatory Division of MX, where that function has been delegated to the Regulatory Division's Chief Legal Officer.

The contact information for TMX's Privacy Compliance Officer is:

Privacy Compliance Officer
TMX Group
300 – 100 Adelaide Street West
Toronto, Ontario
Canada M5H 1S3
E-mail: PrivacyOfficer@TMX.com

The contact information for the MX Regulatory Division's Chief Legal Officer is:

Chief Legal Officer
Regulatory Division
Montreal Exchange Inc.
1800 - 1190, avenue des Canadiens-de-Montréal
C. P. 37
Montréal, Québec
Canada H3B 0G7
E-mail: MXRlegal@tmx.com

The contact information for MX's Chief Legal Officer is:

Chief Legal Officer
Montreal Exchange Inc.
1800 - 1190, avenue des Canadiens-de-Montréal
C. P. 37
Montréal, Québec
Canada H3B 0G7
E-mail: PrivacyOfficer@TMX.com
(with a copy to adam.allouba@tmx.com)

You have the option to refuse or withdraw consent to the collection, use and disclosure of your personal information, and we will respect your choices. If you wish to exercise this option or if you have any questions, enquiries or complaints with respect to our privacy policies or procedures, please send a written request to the appropriate person indicated above. We will investigate and respond to your concerns about any aspect of our handling of your information.

BY USING THE WEBSITES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT AND AGREE TO ALL OF THE TERMS AND CONDITIONS IN THIS PRIVACY POLICY.

Updated May, 2025

Complaint Procedure

TSX Trust Company ("TSX Trust") cares about the quality of service provided to its clients and their securityholders. If you have a complaint about service received from TSX Trust, we encourage you to follow the complaint procedure outlined below.

If your complaint is in regards to Privacy, please contact the Chief Privacy Officer:

Chief Privacy Officer, TSX Trust Company
100 Adelaide Street West, Suite 300
Toronto ON M5H 1S3
tsxt-privacy_officer_canada@tmx.com

STEP 1: SHAREHOLDER SERVICES

If you are an individual investor or intermediary with a service problem, your concerns should be directed to the Shareholder Services team.

Please consult the following link to find the direct contact number or email address depending on your issuer: https://www.tsxtrust.com/a/investor-hub/contact

In the unlikely event that your complaint remains unresolved after contacting Shareholder Services, proceed to Step 2.

STEP 2: OFFICE OF THE PRESIDENT

A written summary of your complaint and copies of any prior correspondence with TSX Trust should be forwarded to:

Office of The President
TSX Trust Company
100 Adelaide Street West, Suite 300
Toronto ON M5H 1S3
officeofthepresident@tmx.com

In the unlikely event that your complaint remains unresolved after contacting the Office of the President, proceed to Step 3.

STEP 3: COMPLIANCE DEPARTMENT

A written summary of your complaint and copies of any prior correspondence with TSX Trust should be forwarded to:

Compliance Department
TSX Trust Company
100 Adelaide Street West, Suite 300
Toronto ON M5H 1S3
complaints@tmx.com

Please be sure to include your name, a telephone number, a mailing address or an e-mail address.

If you are not satisfied with the response that you receive, proceed to Step 4.

STEP 4: OMBUDSMAN

If previous steps do not resolve your concern, you may choose to escalate the matter further to the Ombudsman for Banking Services and Investments, who is independent from TSX Trust, and provides an impartial process of investigation and resolution for clients of financial services providers who are either small businesses or individuals.

If you want the Ombudsman to look at your complaint, you can contact them as follows:

Fill in their Complaint Form and submit it online: https://consumerportal.obsi.ca/public/inquiries/inquiry

Their mailing address is:

Ombudsman for Banking Services and Investments
20 Queen Street West, Suite 2400
P.O. Box 8
Toronto ON M5H 3R3

Their toll-free fax number is 1 888 422-2865

Please note you have up to 180 days after receiving TSX Trust's response to contact them to submit your complaint.

If you have a question, or want more information, please call them toll-free at 1 888 451-4519 or email them at ombudsman@obsi.ca

THE FINANCIAL CONSUMER AGENCY OF CANADA (FCAC)

The Financial Consumer Agency of Canada supervises all federally regulated financial institutions, which includes banks, (financial institutions), for compliance with federal consumer protection laws.

Financial institutions are legally required to have a complaint-handling process in place.

If you have a problem with a financial product or service, you may file a complaint with the responsible financial institution directly.

If you are not satisfied with how your complaint has been handled or 56 days has passed since you made your complaint, you can escalate the complaint to the following External Complaints Body:

Ombudsman for Banking Services and Investments (OBSI)
20 Queen Street West, Suite 2400, P.O. Box 8
Toronto, ON M5H 3R3

Toll-free telephone number: 1 888-451-4519
Toll-free fax number: 1 888-422-2865
Email address: ombudsman@obsi.ca

Fill in their Complaint Form and submit it online:
https://consumerportal.obsi.ca/public/inquiries/inquiry

If you want to know your rights or need information about the complaint-handling process of a financial institution, you may contact FCAC by online form, mail, or telephone. FCAC uses information from consumer enquiries to support its mandate.

Web site: www.canada.ca/fcac

Online form: https://www.canada.ca/en/financial-consumer-agency/corporate/contact-us.html

Phone:

For service in English: 1-866-461-FCAC (3222)

For service in French: 1-866-461-ACFC (2232)

For calls from outside Canada: 613-960-4666

Teletypewriter (TTY): 1-866-914-6097 / 613-947-7771

Video Relay Service: FCAC welcomes Video Relay Service (VRS) calls. You do not need to authorize the relay service operator to communicate with FCAC. Visit https://srvcanadavrs.ca/en/ to learn more.

Mailing address:

Financial Consumer Agency of Canada
427 Laurier Avenue West, 5th Floor
Ottawa ON K1R 7Y2

THE AUTORITÉ DES MARCHÉS FINANCIERS (AMF) (QUEBEC RESIDENTS ONLY)

The Autorité des marchés financiers (AMF) is the body mandated by the government of Quebec to regulate the province's financial markets and provide assistance to consumers of financial products and services. At any time after Step 1 of our Complaint Procedure (but preferably after Step 2), you can ask TSX Trust to send a copy of your complaint file to the AMF by completing a Request for the Transfer of a File form. This form, and other information about the AMF, is available on their website at https://lautorite.qc.ca/en/general-public/

Their mailing address is:

Autorité des marchés financiers
Service du traitement des plaintes et de l'assistance
800 square Victoria, 22e étage
C.P. 246, tour de la Bourse
Montréal (Québec) H4Z 1G3

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ("AODA")

Customer Service Standard: Customers who wish to provide feedback on how TSX Trust provides goods and services to people with disabilities can contact us as follows:

TSX Trust Company
100 Adelaide Street West, Suite 300
Toronto ON M5H 1S3

You can also contact us by email at accessibility@tmx.com.

Regulatory Disclosures

TMX Group Limited and its affiliates (the “TMX group of companies”) do not endorse or recommend any securities issued by any companies identified on, or linked through, this site. Please seek professional advice to evaluate specific securities or other content on this site. All content (including any links to third party sites) is provided for informational purposes only (and not for trading purposes), and is not intended to provide legal, accounting, tax, investment, financial or other advice and should not be relied upon for such advice. The views, opinions and advice of any third party reflect those of the individual authors and are not endorsed by the TMX group of companies. The TMX group of companies have not prepared, reviewed or updated the content of third parties on this site or the content of any third party sites, and assume no responsibility for such information.

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