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Frequently Asked Questions

    • TSX Trust Company is an active member of the following organizations:

      • Securities Transfer Association of Canada (STAC)
      • Listed Companies Association
      • Securities Transfer Association Inc. (U.S.)
    • TSX Trust acts for clients listed on the Toronto Stock Exchange, the TSX Venture Exchange, CSE, NEX, NEO Aequitas, NYSE, NASDAQ and U.S. exchanges.

    • TSX Trust acts for clients listed on the Toronto Stock Exchange, the TSX Venture Exchange, CSE, NEX, NEO Aequitas, NYSE, NASDAQ and U.S. exchanges.

      To appoint us as transfer agent and registrar, your company will be required to:

      • Execute a Transfer Agent and Registrar Agreement
      • Provide certain corporate documents including a Board Resolution appointing TSX Trust as transfer agent, a Certificate of Incumbency and the company by-laws.
      • Provide Notice of Termination of services to your current transfer agent (if applicable)

      For further information, please contact Fraser Monkman at 416 947-4747.

    • Shares of a company can only be issued in accordance with the articles of the corporation, by-laws of the corporation, security holders agreements and their issuance are subject to any preemptive rights that may be in existence. In addition the Exchanges and Securities regulators have in place certain regulations that must be followed.

      TSX Trust will only act upon a Treasury Order when it is confirmed that the shares are fully paid and non-assessable, the direction is signed by authorized signing officers of the company that correspond to the Certificate of Incumbency on file with us and the issuance of the securities is in compliance with corporate and security laws and regulations.

      How do I cancel shares?

      Shares can only be returned to treasury for cancellation upon the receipt of the certificate with an executed Power of Attorney and a Direction for Cancellation, signed by authorized signing officers of the company that correspond to the Certificate of Incumbency in our files, stating clearly the reason the securities are being cancelled.

 

Meeting Resources

      • Typically, notices are sent out 25 days in advance of the chosen record date for a traditional mailing. The record date should be set as a minimum of 30 calendar days prior to the meeting date, and up to a maximum of 60 days in advance.

      • Securities regulators have amended two National Instruments (54-101 and 51-102) to enable issuers to offer securityholders the option to receive notice of a meeting with a proxy and use the Internet to access and retrieve certain meeting materials and continuous disclosure information.

        If permitted by your jurisdiction, this option may decrease the amount of materials that must be printed and mailed to securityholders.

        We encourage you to reach out to your relationship manager to best utilize this option.

      • Our aim is to provide a one-stop end-to-end suite of services which includes printing and mailing.

        Personalized offset and digital print services are available for:

        • Notice of Meeting
        • Information Circular
        • Letters
        • Envelopes
        • Proxy/Voting Instruction Forms
        • Annual Report
        • Annual Financial Report with MD&A
        • Quarterly Financial Statements
        • Financial Statement Request Forms
        • Direct Mail Pieces

        Contact your relationship manager for more information on how we can cater to your needs.

      • Transform your next function into an unforgettable event, with the Canadian capital markets as your backdrop. Our expert staff will make your meeting planning simple and stress-free by delivering a high standard of excellence in event services.

        Our venue is the TMX Broadcast Centre, in the heart of Toronto's financial district, where Canadian and international business media report on financial news and interview Canadian business leaders throughout the day. The Broadcast Centre is ideal for any corporate meeting, from AGMs, analyst/investor days, press conferences and product launches, to receptions, dinners and seminars.

        The Galleryis a formal setting which accommodates many types of events, such as Annual General Meetings, analyst presentations, IPO roadshows, seminars, product launches, news conferences, receptions and dinners.

        The Studiois a great place to take a meeting outside of the boardroom. It hosts informal meetings, small luncheons and news conferences, in addition to specialized television programming in the TMX Broadcast Centre.

        The TMX Broadcast Centre is located at street level in The Exchange Tower, 130 King Street West, on the northeast corner of King and York Streets. The Exchange Tower parking entrance is on York Street.

        TMX Broadcast Centre
        The Exchange Tower
        130 King St. W.
        Toronto, ON
        M5X 1J2