Search results will open in a new window on money.tmx.com.

Investor InSite

To gain access to the Investor Insite portal, please complete and submit the Investor Insite registration form. Once we receive the form, you will be provided with the necessary access codes.

Employee Central

Plan participants can login to:

  • Manage their grants, awards, and holdings
  • Plan types including stock options, restricted stock, performance awards, and employee stock purchase plans (ESPP).

Proxy Voting

Enter your 12-digit control numbers to submit your votes. No registration is necessary in order to vote.

Materials & Information

Transferring Shares

How should I mail shares for transfer to TSX Trust?

Your stock certificate and appropriate documentation should be mailed to our Toronto office at 301-100 Adelaide Street West, Toronto, ON M5H 4H1.

It is the responsibility of the sender to ensure that the certificate is delivered to TSX Trust. We recommend that you send all certificates through a traceable mail service (e.g. registered or certified mail with tracking and/or return receipt requested).

How do I transfer shares?

To change the ownership of a security, the following will be required:

  • Presentation of the original stock certificate(s). If the shares are held in book entry form (DRS, DRIP etc.) submit the Statement
  • A formal signed letter of instruction which details the transfer by providing the name and address of the transferee(s) and the number of shares to be issued to each. See below on information for different types of registrations.
  • A Securities Transfer Form with a medallion guarantee endorsement of the current registered shareholder as reflected on the stock certificate. See below for information if the registered shareholder is deceased.

In some cases, we may require additional documents to complete the transfer. Please contact our stock transfer team for additional information: tsxtstocktransfer@tmx.com

Securities Transfer Form

Restricted Securities

In some cases, securities have restrictions that must be removed prior to transferring or selling shares. For information on how to remove such restrictions, please contact our Stock Transfer team who can provide all required forms: tsxtstocktransfer@tmx.com.

Which Canadian bank Signature Guarantees are acceptable?

  • Bank of Nova Scotia (Scotia Bank)
  • The Toronto-Dominion Bank (TD Canada Trust)
  • Royal Bank of Canada (RBC Royal Bank)

All other Canadian Schedule 1 Banks were removed from the list at their request. They are all active participants in an acceptable medallion program and transfer agents should not accept their bank guarantees.

The following site can be used to access the Medallion Signature Guarantee Website to locate Canadian Bank Medallion Guarantors: http://www.msglookup.com/index.html

Medallion Guarantees

Canadian brokers and investment dealers use a Medallion Guarantee stamp when guaranteeing signatures on certificates being presented for transfer. The medallion stamp warrants that, at the time of signing:

  • the signature was genuine;
  • the signer was an appropriate person to endorse; and
  • the signer had legal capacity to sign.

All US institutions currently use Medallion stamps issued by the Securities Transfer Agents Medallion Program (STAMP), Stock Exchanges Medallion Program (SEMP) or the New York Stock Exchange Inc., Medallion Signature Program (NYSE MSP).

The following site can be used to access the Medallion Signature Guarantee Website to locate Guarantors http://www.msglookup.com/index.html

ID Guarantee

The ID Guarantee program replaces the bank signature or Medallion guarantee requirement for certain types of transfers, valued under $15,000. Shareholders and their representatives can use this service to simplify the transfer process (if applicable) by completing an application and providing supporting documents and valid ID to verify signatures

Guarantees Outside North America

Signature Guarantees affixed by foreign institutions including banks must be over-guaranteed by an acceptable Medallion guarantee from a North American bank, broker, investment dealer or other institution, or acceptable major Canadian Schedule I chartered bank before the Transfer Agent will process the transfer.

Most foreign banks have a Canadian or American affiliate or correspondent that will provide the over-guarantee based on the foreign bank initial guarantee of the signature.

For holders located outside North America, present the DRS and/or documents that require a guarantee to a local financial institution that has a corresponding Canadian or American affiliate which is a member of an acceptable Medallion Signature Guarantee Program. The corresponding affiliate will arrange for the signature to be over-guaranteed.

How do I transfer shares in the name of a decedent?

An estate transfer is a process that legally changes the holdings registered in the name of the deceased to another i.e: spouse, children, or any entitled or appointed beneficiary. The appropriate package outlining the forms, fees and documents required to transfer the shareholdings can/will only be sent after we receive responses concerning the status of the estate.

Please provide confirmation regarding the following:

  • Are you in possession of the original certificate registered in the name of the deceased?
  • Is the estate probated or non-probated?

Please send us the information via
email (tmxeinvestorservices@tmx.com)
fax (416 361-0470 - Attn: Investor Services) or mail.

For all other support inquires